Flight delayed or cancelled?

We'll help you receive your compensation payment

statutory right per passenger: 250€, 400€ or 600€
buy offer with a direct payout within 48 hours
or choose our No-Win, No-Fee service (26,18% Fee incl. VAT)
Team has supported thousands of clients
very high success rate in court

Flight number
Departure date

Three simple steps

Your case

Flight delayed or cancelled? One of our team members will review your case and inform you about your options.


You may either receive a direct payment from us or task us with representing your claim against the airline.


If you have chosen the commission based model, we will pursue the claim and forward the payout to you after completion.

Your choice

Our team will review your case and provide you with two options:

Direct Payout

We purchase your claim and pay you directly.

  •  Payment arrives within 48 hours on your account.
  •  No risk.
  •  We only require a bit of info about your flight.
  •  You may keep your payment in any case - even if we lose.
  •  Disadvantage: Lower payout compared to Commission based model.

Commission based model

We pursue your claim against the airline.

  •  No communication with lawyers
  •  No financial risk - we cover all fees.
  •  We handle all communications, no work for you.
  •  You receive your payout once we have been successful.
  •  Disadvantage: Payout happens once the case is closed.

Your advantages


Receive a compensation of up to 400,00 Euro within 48 hours. Airlines would prefer to keep their money - we provide you with a fair compensation for your troubles.


2 Minutes - that's all it takes. Just provide some flight and contact details and our team will quickly review your claim. If valid, you'll receive your compensation within 48 hours.


Risk free and totally transparent: Even if our team doesn't succeed against the airline, you'll keep your payment: Up to 400,00 Euro in compensation. Just try it.


Our team helps you transform your valid claims into cash - friendly, competent and worldwide. Contact us and get your payment within 48 hours.

Our satisfied customers

We are proud to help travelers worldwide.
Test us - we promise you will be satisfied with our Service.

The lines of communication at Flight Refund are short. You are spared trouble with the Airline and get a smaller but therefore guaranteed refund immediately.

Peter Schneider Wasserburg

I would like to thank you very much for the fast help. The Refund of 200,00€ appeared on my account quickly. I recommend you with pleasure.

Volker Buhse Hamburg
Claim your payment now

Our Promise

Airlines rarely pay when receiving claim demands from passengers.
As a specialised company we know the arguments from airlines and are very successful in demanding recompenses.

Our promise: If we fail to get you a refund on commission basis, our service is completely free!

Try on your own

Low chances of success, tedious, lots of work

  • Cash only when successful
  • Takes very long
  • Zero support


Safe, reliable, successful

  • Up to 400 € without delay
  • Claimed in 2 minutes
  • Our legal experts support your claim

Hire a Lawyer

Expensive, financial risk

  • Might cost up to 768,00 €
  • Money only if successful
  • Communication might be difficult
Michael Schmitz, Gründer von Zug-Erstattung.de und Flug-Erstattung.de

Michael Schmitz


Hello! As a teacher at various universities I have been travelling a lot by train and plane. Delays and cancellations happen often, and I wanted to do something about that.

I've founded zug-erstattung.de to more easily get a refund for delayed trains in Germany.

And with flight-refund.com I've founded a company to support air travelers whenever a plane was delayed or cancelled.

Questions or Suggestions?

Send us a message - we'll reply within 24 hours